Membership

You must be 18 years and over to join with an identification card from Trinidad and Tobago
(either National Id, Drivers Permit or passport).
Velocity Express will receive and sign for any packages that are delivered to our Pompano Beach, Florida office via: United States Postal Service, FedEx, UPS, DHL, or any other carrier service. We are not responsible for and are unable to send what we do not receive. You must obtain a legitimate Proof of Delivery (P.O.D.) bearing the legitimate signature of the recipient for us to verify that we have received your shipment.

Shipping charges are based on the package’s actual weight and are rounded to the nearest pound. Packages in Florida may end up in the unknown’s section if they do not contain the necessary account numbers.
Upon agreeing to our terms and conditions you also give consent to a physical search of all your shipments.

Trinidad and Tobago Customs Clearance Authorization:
By agreeing upon these terms and conditions you also confirm that you authorize Velocity Express Ltd and subsequently their authorized broker, to handle and clear all goods/cargo/consignments on your behalf imported through Trinidad and Tobago.

Prohibited Items:
Please be advised that there are some items that you definitely CANNOT send, as determined by the US Federal Aviation Administration (FAA), US Customs, our cargo airline, or the government of Trinidad and Tobago. Additionally, some items require specific shipping authorizations. These items will be placed on hold in Miami and will not be shipped until necessary documentation is provided. Please feel free to contact us before placing an order for such items if you are unsure. Any illegal substances found will be reported to Customs and Border Patrol (CBP) and then confiscated following testing.

Storage of Packages in Trinidad:
Velocity Express will store packages on your behalf, at your request, for a period of up to two (2) weeks. Any package that remains unclaimed beyond two (2) weeks, will be charged a storage fee of TT$10.00 per pound per day on each package being stored at the branch. During peak season, which is from November to December, a storage fee of $20.00 per pound per day on each package being stored at the branch will be charged after five (5) days. After three months from receipt, any unclaimed packages will be discarded or be disposed of as we see fit. 

Prohibited and Restricted Imports

When shopping online and shipping with us there are certain items which are strictly prohibited. Some of these items are restricted and some require licenses. If you are uncertain about an item, please refer to Section 45 of the Customs Act, Chapter 78:01 for a comprehensive list of items which are restricted by Trinidad and Tobago Customs and Excise. The other regulatory bodies can also be consulted  for further information. It is solely the responsibility of the shipper to ensure compliance with the shipping regulations.   Hazardous Materials Hazardous materials (or dangerous goods) are solids, liquids, or gases that can harm people, other living organisms, property, or the environment if improperly shipped, stored, or handled.  

Hazardous Materials/Dangerous Goods for Transportation

1. Acetone
2. Nail Polish
3. Nail Polish Remover
4. Aerosols, including hair spray, bug spray, shaving creams
5. Agricultural Chemicals, including pesticides and fungicides
6. Airbags, Air Bag Inflators
7. Ammunition/Cartridges, Gun Powder,
8. Fireworks, Flares
9. Biological & Medical Cultures / Samples / Specimens
10. Cap Gun Caps, Model Rocket Engines
11. Carbon or Activated Carbon
12. Cologne, Perfume
13. Compressed Gases, including CO2 cartridges
14. Detonating Cords, Blasting Caps, Fuses,
15. Primers, Igniters
16. Explosives
17. Fertilizers
18. Fire Extinguishers
19. Fireworks
20. Glues and adhesives
21. Household Chemicals, including: Window/Counter Cleaners, Drain/Oven Cleaners, Antifreeze, Alcohol-based hand Sanitizers
22. Hoverboards
23. Infectious Substances
24. Laboratory Chemicals, including corrosives, acids, lye, or other strong bases, etc.
25. Large or Strong Magnets
26. Lead Acid Batteries
27. Lighters with fuel
28. Matches
29. Lithium Ion or Metal Batteries
30. Meals Ready to Eat (MREs)
31. Oxidizing Agents

Hazardous Materials/Dangerous Goods for Transportation

1. Paint
2. Varnish
3. Stains
4. Paint Thinners
5. Poisons & Toxic Substances
6. Tear Gas
7. Water/Aquarium test kits

Prohibited Items

1. Animal, Reptile, Horticultural and Agricultural Items – Plants, seeds, soil, agricultural products (such as fertilizers and manure), live plants and fresh flowers.
2. Currency, Gems, Precious Metals & Stones
3. Drugs – Controlled or illicit substances as defined by the U.S. Drug Enforcement Agency (DEA), including Narcotics, Cannabis/Marijuana, and Psychotropic Drugs
4. Drugs – Unidentified powders, liquids, pills or other substance of any kind
5. Drugs – Controlled or illicit substances as defined by the U.S. Drug Enforcement Agency (DEA), including Narcotics, Cannabis/Marijuana, and Psychotropic Drugs
6. Drugs – Chemicals
7. Drugs – Synthetic Cannabis / Herbal Incense
8. Firearms, Weaponry & Military/Tactical Equipment
9. Gambling Materials
10. Lithium Batteries (Ion & Metal)
11. Perishable Items, Including Foodstuffs
12. Pornographic Material
13. Our Services